MADE RIGHT / LEGAL
Website Development, SEO, GEO, Content Creation, Lead Generation & Digital Management — the terms under which Saint Michael Family Pty Ltd, trading as MADE RIGHT, provides its services. Effective 29 October 2026.
THE SHORT VERSION
By accepting a proposal, quotation, invoice, making payment, issuing instructions, requesting services, or continuing to engage MADE RIGHT, you accept these Terms and Conditions. The full terms follow below.
These Terms and Conditions govern the provision of services by Saint Michael Family Pty Ltd trading as MADE RIGHT (“MADE RIGHT”, “we”, “us”, or “our”) to the Client (“Client”, “you”, or “your”).
Acceptance of a proposal, quotation, statement of work, invoice, payment, email instruction, project commencement, or continued use of services constitutes acceptance of these Terms and Conditions.
MADE RIGHT provides services including, but not limited to:
Services will be provided in accordance with the relevant proposal, quotation, invoice, statement of work, or written instructions.
MADE RIGHT specialises in selecting the most appropriate digital platform for each project rather than promoting a single technology solution.
Depending on the Client’s requirements, solutions may be developed using platforms including:
Platform recommendations are based on:
The Client acknowledges that different platforms have different capabilities, limitations, costs, functionality, and future development opportunities.
MADE RIGHT may recommend a platform different from the Client’s initial preference where, in MADE RIGHT’s professional opinion, it is better suited to achieving the Client’s objectives.
No platform selection guarantees rankings, enquiries, leads, sales, revenue, AI visibility, or business outcomes.
Project scope will be outlined within proposals, quotations, statements of work, invoices, or written communications.
Any work requested outside the agreed scope may be treated as a variation and may incur additional charges.
Email approvals, text messages, written instructions, and verbal directions may constitute approval of additional work.
The Client agrees to:
MADE RIGHT is not responsible for delays arising from slow approvals, unavailable content, restricted access, or incomplete information supplied by the Client.
Unless otherwise agreed:
MADE RIGHT reserves the right to suspend services where invoices remain unpaid.
Ownership of deliverables does not transfer until all outstanding amounts have been paid in full.
Clients may engage MADE RIGHT to develop a website as a standalone project.
Upon full payment:
The Client acknowledges responsibility for future updates, maintenance, content, SEO, GEO, hosting, security, and platform management unless separately engaged.
The key point of difference offered by MADE RIGHT is ongoing optimisation and growth.
Unlike traditional website developers who complete a website and conclude their involvement, MADE RIGHT focuses on continuous improvement and long-term digital performance.
This may include:
The Client acknowledges that meaningful digital growth is typically achieved through continuous optimisation rather than a one-off website build.
Subject to payment of outstanding invoices, the Client retains ownership of:
MADE RIGHT does not claim ownership of Client-owned digital assets.
MADE RIGHT’s expertise lies in the creation, management, optimisation, improvement, reporting, SEO, GEO, content creation, and ongoing growth of those assets.
Where requested, MADE RIGHT may assist with:
This may include platforms such as:
The Client remains the owner of all social media accounts, followers, audiences, reviews, advertising accounts, account data, and associated digital assets at all times.
Any access granted to MADE RIGHT is solely for service delivery purposes.
The Client may revoke access at any time.
Unless specifically agreed in writing, MADE RIGHT does not provide:
Where required, MADE RIGHT may recommend specialist community managers or social media agencies.
MADE RIGHT cannot guarantee audience growth, engagement levels, reach, impressions, enquiries, leads, sales, or other business outcomes.
Where MADE RIGHT provides lead generation services, enquiries and leads may pass through MADE RIGHT’s systems for tracking, reporting, attribution, quality assurance, campaign optimisation, and performance analysis.
This may include:
The Client remains the owner of:
MADE RIGHT does not claim ownership of Client customers, enquiries, leads, or business relationships.
No guarantee can be made regarding:
MADE RIGHT will provide website development services with reasonable skill, care, and professional expertise.
Websites may rely upon third-party software, plugins, APIs, hosting providers, browsers, operating systems, and service providers.
Accordingly, MADE RIGHT does not guarantee uninterrupted operation or availability.
Where MADE RIGHT manages domain registration, transfer, or renewal:
MADE RIGHT is not responsible for losses arising from domain expiry, registrar outages, inaccurate registration information, or unpaid renewal fees.
Where MADE RIGHT assists with Google Workspace or business email services:
The Client remains the owner of the account and all associated data.
Administrative access may be granted to MADE RIGHT solely for support and management purposes.
This includes:
Ownership remains with the Client at all times.
Where MADE RIGHT assists with setup, verification, optimisation, or management of a Google Business Profile:
The Client remains the owner of the profile.
Reviews remain the property of the Client.
Photos, posts, profile data, and associated information remain the property of the Client.
MADE RIGHT may be granted Manager or Administrator access solely for service delivery purposes.
Many services rely on independent third-party providers including:
MADE RIGHT is not responsible for outages, disruptions, pricing changes, policy changes, data loss, security incidents, or service interruptions caused by third-party providers.
MADE RIGHT will apply its professional expertise, experience, and best-practice methodologies to improve visibility and performance.
However, MADE RIGHT does not guarantee:
Search engines and AI-powered platforms continually change and update their:
This includes platforms such as:
These changes occur frequently and without notice and are entirely outside MADE RIGHT’s control.
Results may also be affected by:
Accordingly, no guarantee can be made regarding rankings, visibility, traffic, enquiries, leads, bookings, conversions, revenue, or business performance.
MADE RIGHT may provide:
Unless otherwise agreed:
Two rounds of revisions are included.
Additional revisions may incur additional fees.
The Client remains responsible for reviewing and approving all content before publication.
MADE RIGHT recognises the importance of digital compliance and will use reasonable efforts to ensure commonly required compliance pages are included where appropriate.
These may include:
The Client acknowledges:
The Client remains responsible for obtaining independent legal advice where required.
Upon full payment, the Client owns:
MADE RIGHT retains ownership of:
A perpetual licence is granted to the Client where required to operate completed deliverables.
Unless otherwise agreed in writing, MADE RIGHT may display completed projects within:
Confidential information will not be disclosed without permission.
MADE RIGHT may use concept imagery, artist impressions, stock photography, AI-generated imagery, renders, mood imagery, or inspirational visuals for creative, branding, design, marketing, or presentation purposes.
Such imagery is intended to communicate:
Unless expressly stated otherwise:
For the MAKE Bespoke Furniture website:
To the maximum extent permitted by law, MADE RIGHT shall not be liable for:
The total liability of MADE RIGHT shall not exceed the fees paid by the Client for the services giving rise to the claim.
The Client indemnifies MADE RIGHT against claims arising from:
Both parties agree to keep confidential information private and not disclose it except where required by law.
Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer guarantee, right, or remedy available under the Competition and Consumer Act 2010 (Cth), Australian Consumer Law, or any other legislation that cannot lawfully be excluded.
Where liability cannot be excluded, MADE RIGHT’s liability is limited to the maximum extent permitted by law.
Neither party shall be liable for delays or failures caused by events beyond their reasonable control, including:
Either party may terminate ongoing services by providing thirty (30) days written notice.
Upon termination:
These Terms and Conditions are governed by the laws of New South Wales, Australia.
The parties submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.
By accepting a proposal, quotation, invoice, making payment, issuing instructions, requesting services, or continuing to engage MADE RIGHT, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.
MADE RIGHT — a business operated by Saint Michael Family Pty Ltd. Postal address: 302, 75 King Street, Sydney, NSW, 2000, Australia.
A CLEARER WAY FORWARD
